Accessibility Statement for Moving Van Services

We are committed to making our moving van services accessible to everyone, including people who use assistive technologies and those who need accessible local moving-van support. This accessibility statement applies to our online content and the physical service experience in the Moving Van area and related service locations. Our goal is to ensure that information about our van for moving operations and booking tools is perceivable, operable, understandable, and robust.

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard across our web presence and digital materials about the moving truck and moving van service options. Conformance to WCAG 2.1 AA means we work to provide text alternatives, clear structure, sufficient color contrast, and adaptable content so content is accessible on a variety of devices and assistive technologies.

To support screen-reader users, we ensure semantic HTML is used, ARIA roles are applied where appropriate, and navigation landmarks are consistent across pages about our moving van fleet. We maintain meaningful link text, properly labeled form fields for booking a van for moving, and descriptive headings so a screen reader can convey the structure of information efficiently.

Keyboard navigation is a core accessibility feature for our site and service portals; all interactive controls for choosing a moving truck or scheduling a local move can be accessed using a keyboard alone. We test tab order, focus outlines, and skip links so keyboard users and mobility-assistive device users can complete tasks without a mouse.

Our accessible Moving Van area content includes alternative formats for documents related to service terms, safety briefings for van loading, and instructions for pickup and drop-off. When complex visuals are used to describe safe loading of a moving-van vehicle, we provide text descriptions and downloadable, scalable documents that remain readable at larger zoom levels.

We perform routine accessibility testing using automated tools, manual audits, and user testing where possible. Identified issues are tracked and prioritized. We also train staff on inclusive language and how to support customers who need assistive access during the moving process, from booking to delivery.

Supported Accessibility Features

Key accessibility features available for our moving van services include:

• Screen-reader support — semantic HTML, ARIA labels, and clear headings for all booking and informational pages.
• Keyboard navigation — full operation of interactive controls and forms via keyboard alone.
• Responsive design — content adapts to different screen sizes and high-contrast modes.
• Alternative formats — accessible documents and descriptive text for images and diagrams.

How to request accessibility assistance

We welcome accessibility requests related to our moving van operations and digital content. If you need materials in an alternative format, assistance with booking a moving-van appointment, or help navigating our accessible Moving Van area content, please contact our accessibility team through the available contact channels on our site. We will respond promptly and aim to provide reasonable accommodations to ensure you can access the services and information you need.

If you encounter a barrier or require a specific accommodation while using our moving van services or the online resources about our van for moving, please let us know. We will work to resolve issues and improve accessibility across our entire moving truck and relocation support experience.

For ongoing improvements, we review policy, monitor performance, and update our accessibility practices. We appreciate reports that help us improve and are committed to making the Moving Van area as accessible and inclusive as possible.